Privacy Policy

Welcome to FrontRank ("we," "our," or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services.

1. Information We Collect

We only collect email addresses from users who sign up for our services. We do not collect IP addresses, user activity logs, browser fingerprints, or any other personal data beyond what you directly provide.

2. How We Use Your Information

Your email address is used solely for the following purposes:

• To create and manage your FrontRank account
• To send you product updates, feature announcements, and service-related notifications
• To respond to your questions or support requests
• To send you billing and transactional communications

We will never use your email address for unsolicited marketing from third parties.

3. Cookies & Tracking

FrontRank uses cookies and similar technologies for three purposes:

• Essential: Required to operate the service — keeping you signed in, maintaining your session, and protecting forms against cross-site request forgery. These cannot be disabled.
• Analytics: We use Google Analytics to understand how visitors find and use our site, including page views, approximate location derived from IP address, browser and device type, and the referring site.
• Advertising: We advertise FrontRank on Google and Reddit. Both provide tracking pixels that we include on our pages so we can measure which ads lead to sign-ups. These report events such as viewing a page, running the free AI visibility audit, requesting an audit report by email, and starting or completing a subscription.

Google and Reddit receive this information along with your IP address, browser details, and identifiers they store in your browser, and may use it to show you advertising elsewhere. They process it under their own privacy policies: Google and Reddit.

You can block or delete these cookies through your browser settings, or install Google's opt-out browser add-on. Only the essential cookies are required to use FrontRank.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: Trusted vendors who help us operate our platform (e.g., email delivery, payment processing) under strict confidentiality obligations.
• Legal requirements: If required by law, court order, or to protect the rights and safety of FrontRank or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred — you will be notified in advance.

5. Data Retention

We retain your email address for as long as your account is active. If you delete your account, we will remove your personal information from our systems within 30 days, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at the address below.

7. Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. While no system is perfectly secure, we are committed to promptly addressing any vulnerabilities or breaches.

8. Children's Privacy

FrontRank is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you by email. Continued use of FrontRank after changes are posted constitutes your acceptance of the revised policy.